Essential Duties and Responsibilities include the following:

• Provide professional customer service by answering phones, greeting visitors, and directing citizens to appropriate resources or personnel.
• Support the preparation and organization of criminal case files for submission to prosecuting authorities.
• Perform traffic citation data entry and records management functions.
• Participate in the processing, packaging, logging, storage, and auditing of property and evidence in accordance with department procedures.
• Receive and document basic information for walk-in reports and citizen inquiries.
• Compile and assist with monthly statistical and operational reports.
• Support the planning, coordination, and participation in community engagement and crime prevention events.
• Contribute to the department's social media and public information efforts as part of the community engagement strategy.
• Assist with accreditation preparation activities, including organizing files and maintaining proofs of compliance.
• Provide logistical and administrative support for department training programs and special events.
• Support crime analysis and intelligence functions through research, data review, information organization, and the identification of crime trends or patterns.
• Attend supervisory meetings, City Council meetings, Citizen Advisory Board meetings, and other meetings as requested.
• Support inventory management and organizational projects involving department equipment, supplies, and operational resources.
• Other duties as may be assigned by supervisors.

Education and/or Experience

High School graduation or its equivalent

Experience in prior customer service preferred

Must have a friendly disposition

Must be able to stay calm in stressful, fast-paced situations

Skills/Ability To: Strong analytical skills, ability to be flexible and multitask, responsible Ability to lift and carry up to 50 pounds

Certificates, Licenses, Registrations Valid Texas driver's license.

Hourly Rate $15.00